For all bookings of day tours, a minimum of 24 hours' notice prior to your scheduled departure is required in order to receive a full refund. If a cancellation is made with less than 24 hours notice, no refund is given.
For all bookings of multi-day and custom private tours, a minimum of 72 hours' notice prior to your scheduled departure is required in order to receive a full refund. If a cancellation is made with less than 72 hours' notice, no refund is given*
*Note that in the event the client requests a refund for any reason, Tour Desk reserves the right to charge a 3% administration fee to cover costs incurred.
Cancellation and refund requests need to be sent in writing to info@tourdesk.io
When you have your ticket ready, all you need to do is check the location of your nearest Hop On-Hop Off stop on the map below, hop on the bus, and start your tour! You'll get your single-use earphones from the driver when you enter the bus. No need to print your ticket, you can present your pre-bought ticket also on the screen of your mobile device.